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I got an unexpected email from Mojang Support, now what?

Please be very careful if you receive an unexpected email from Mojang or Minecraft Support.

We will NEVER email you asking for account information without you reaching out to us first.

Here's what to watch out for:

An unexpected email from Mojang asking for account information, like this:

mceclip0.png

If you respond to this, you have just given a Bad Guy enough information to steal your account.

CHECK THE "FROM" EMAIL ADDRESS!

Minecraft Support no longer uses the support at Mojang dot com email address, and we've never used .CAM as part of our support organization.

mceclip2.png

If you receive an email and you're not sure it's from us, DO NOT RESPOND! We will never ask you for this information outside of our regular support channels, and never by asking you for it if you haven't contacted us first.

 

Last Updated - 2020-08-04 01:32:07 UTC

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