Minecraft Troubleshooting

Multiplayer Connection Issues (Java Edition)

If you have successfully logged in to your game, you can sometimes still run into problems with communication between your computer/network and the server that you are trying to connect to.Possible solutions...

Read Article

Minecraft: Java Edition is slow

If you’re experiencing slowness in Minecraft Realms, please read this article. Slowness in games can often be difficult to diagnose, but it is usually alleviated by having a computer that meets the system re...

Read Article

Minecraft on Chromebooks

Minecraft will not run on a Chromebook under default settings. Because of this, Minecraft's system requirements list that it is compatible only with Windows, Mac and Linux operating systems.Chromebooks use G...

Read Article

Minecraft: Java Edition Support Resources

This article refers to Minecraft: Java Edition. If you need help with Minecraft for Xbox One, mobile, VR, and Windows 10, please go here. To visit a list of common issues and solutions, please visit our arti...

Read Article

Missing files error

Description: When the launcher tries to run Minecraft and you get an error message starting with "Unable to save download...", or you see the error 'org.lwjgl.LWJGL.Exception: Could not create context' in yo...

Read Article

Problematic frame or pixel format not accelerated

Description: The Minecraft launcher won't start or Java tells you that you have bad video card drivers with the error message ‘Pixel format not accelerated’.Solution: The error message ‘Pixel format not acce...

Read Article

Updating video card drivers

If you’re experiencing technical- or performance issues with Minecraft, please try updating your video card (graphics card) drivers.Description: Outdated video card drivers have been known to cause issues su...

Read Article

Can only play Minecraft demo (Java Edition)

The demo mode is available to any Mojang account that is logged into the launcher but does not own a copy of Minecraft. If you have not yet purchased Minecraft, please visit https://help.minecraft.net/hc/en-...

Read Article