Minecraft Troubleshooting

Missing files error

Description: When the launcher tries to run Minecraft and you get an error message starting with "Unable to save download...", or you see the error 'org.lwjgl.LWJGL.Exception: Could not create context' in yo...

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Problematic frame or pixel format not accelerated

Description: The Minecraft launcher won't start or Java tells you that you have bad video card drivers with the error message ‘Pixel format not accelerated’.Solution: The error message ‘Pixel format not acce...

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Updating video card drivers

If you’re experiencing technical- or performance issues with Minecraft, please try updating your video card (graphics card) drivers.Description: Outdated video card drivers have been known to cause issues su...

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Can only play Minecraft demo (Java Edition)

The demo mode is available to any Mojang account that is logged into the launcher but does not own a copy of Minecraft. If you have not yet purchased Minecraft, please visit https://help.minecraft.net/hc/en-...

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