Minecraft Troubleshooting

Multiplayer Connection Issues (Java Edition)

If you have successfully logged in to your game, you can sometimes still run into problems with communication between your computer/network and the server that you are trying to connect to.Possible solutions...

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Minecraft: Java Edition is Slow

This article applies to Minecraft: Java Edition. If you’re experiencing slow gameplay in Minecraft Realms, please see Minecraft Realms and Multiplayer Troubleshooting.Slow gameplay can be difficult to diagno...

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Minecraft on Chromebooks

Minecraft will not run on a Chromebook under default settings. Because of this, Minecraft's system requirements list that it is compatible only with Windows, Mac and Linux operating systems.  Chromebooks use...

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Minecraft: Java Edition Support Resources

This article applies to Minecraft: Java Edition. If you need help with Minecraft for Windows 10, Xbox One or mobile device see this Minecraft support resources page. For a list of common issues and solutions...

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Missing Files Error

This article applies only to Minecraft: Java Edition.    If you try to launch Minecraft and get an error message that begins with Unable to save download, or you see the error org.lwjgl.LWJGL.Exception: Coul...

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Minecraft: Java Edition Issues with Frame or Pixel Format

If the Minecraft launcher won't start or you receive an error message saying, ‘Pixel format not accelerated’, you may have outdated video card drivers.  The error message ‘Pixel format not accelerated’, also...

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Update Video Card Drivers

If you’re experiencing technical or performance issues with Minecraft, try updating your graphics card drivers.  First, determine what type of video card drivers you have.   Caution Do not use Windows Update...

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I'm Stuck on the Demo of Minecraft: Java Edition

Demo mode is available to any Mojang account holder who is logged into the Minecraft Launcher but does not own a copy of Minecraft. If you have not yet purchased Minecraft, please visit the Minecraft Demo Mo...

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