Mojang Studios Refund Policy
If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Editi...
General Billing
Minecraft Marketplace Issues and Missing Content FAQ
This article details everything you need to know if you're having Minecraft Marketplace issues or missing Minecraft Marketplace content in Minecraft: Bedrock Edition. If you're having other Marketplace conte...
Minecoin Buying and Spending FAQ
This article details everything you need to know about buying and spending Minecoins in Minecraft: Bedrock edition. If you're having other Marketplace content issues, check out our articles on Missing Market...
Payment Troubleshooting FAQ
In This Article: I can't make a purchase I've been charged more than once I accidentally disputed charges When will I receive my game I can’t make a purchase Payment errors are often difficult to track dow...
Transferring Your Minecraft License Between Devices
If you're looking for how to transfer your Minecraft worlds between devices, please go to Transfer Minecraft Worlds to Another Device. We're often asked if players can download Minecraft for free after purch...
Minecraft Billing FAQ
Where Can I Buy Minecraft: Java Edition? Minecraft: Java Edition can be played only on PC: Windows, MacOS, and Linux You can buy Minecraft: Java Edition from minecraft.net for $26.95 USD or local currency eq...
What is a Transaction ID?
Mojang Studios customer support uses transaction IDs to verify ownership of an account before assisting with any changes or giving out information about an account. Customer support cannot provide transactio...