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Current Topics
- We're experiencing very heavy contact volume right now
- Minecraft: Education Edition or How to Use Minecraft During School Closures
- I'm Getting an Error When Trying to Play Realms with a Child Account
- Do I Need to Re-Buy Minecraft?
- Minecraft with RTX Beta Known Issues List
- Minecraft NVIDIA RTX FAQ
Minecraft Dungeons
- Minecraft Dungeons FAQ
- Backing Up Save Files
- How to Install Hero Pass Content
- Multiplayer FAQ
- Minecraft Dungeons Known Issues - May 26, 2020
- Accepted Controllers for Minecraft Dungeons
Minecraft Earth
- Minecraft Earth Patch Notes
- Minecraft Earth について
- Minecraft Earth Known Issues
- Minecraft Earth Not Compatible With All Devices
- Minecraft Earth Safety Tips
- Minecraft Earth FAQs
Payment Troubleshooting
- Purchasing Minecraft From an Unauthorized Seller
- Can I Transfer My Copy of the Game to a Different Device?
- Can I Swap my Version of Minecraft?
- Minecraft: Java Edition - I Was Charged but Did Not Receive the Game
- Missing Marketplace Items
- I can’t make a purchase
Minecraft Troubleshooting
- How to Fix a Corrupted World Save
- I’m Unable to Join Another Player’s World
- Minecraft: Java Edition - How to fix a Missing DLL Error
- How to Manage Minecraft in Google Play Family Library
- Changed computers, account is gone
- Third Party Services and Websites
Minecraft Realms
- Minecraft Realms Plus and Minecraft Realms: Java Edition FAQs
- How Do I Renew My Expired Realm?
- How do I cancel my Minecraft Realms subscription?
- Minecraft Realms connection issues
- Java Edition: How do I download my Realms world?
- Java Edition: Realms connection issues
Mojang Accounts
- Reporting compromised accounts
- Saved payment information
- Deleting an account
- Prepaid card errors
- Unable to login
- Redeeming a prepaid card or gift code
Minecraft Accounts
- Can I buy or sell Minecraft Accounts?
- Where can I buy Minecraft Java Edition?
- My account was stolen
- Changing Your Email Address (Legacy Minecraft Accounts)
- Minecraft Usernames
- Change or Forgot Password
Playing Minecraft
- iOS 9 or Above Required for Minecraft
- I Got Banned on a Private Server
- Writing Helpful Bug Reports for Minecraft
- Add-ons FAQ
- Minecraft for Nintendo Switch FAQ
- Dedicated Servers for Minecraft on Bedrock
Minecraft on Consoles
- I'm trying to set up an Xbox Live or Microsoft Account (including Realms access for Child Accounts!)
- Transfer Minecraft worlds on Xbox consoles
- Transfer from PS3 to PS4/Vita
- Minecraft on Nintendo consoles