If you’re experiencing technical or performance issues with Minecraft, try updating your graphics card drivers.
First, determine what type of video card drivers you have.
Caution Do not use Windows Update to automatically detect the drivers that you need; the manufacturers tend to be more up to date.
Use the following instructions to locate your operating system and then perform the steps for your OS.
- Press the Windows key and the R key at the same time.
- In the Run box type “dxdiag” and then press Enter.
- Click the Display tab in the dxdiag window.
- Find the video card manufacturer name and model name.
- Open your terminal.
- Enter “lspci -v | less”.
- Find the line that says VGA Compatible or Video Controller.
- Find the video card manufacturer and model name.
Mac OS X:
- Most Apple computers come with built-in drivers and a graphics card that cannot be changed. Check to see that your system is up to date.
Once you have the manufacturer's name, visit their website to discover which drivers you need.
Common driver download links
After you have downloaded and installed the drivers, you must restart your computer. If you still see the error message after this update, your computer may not meet the system requirements to play Minecraft.
If you find that your system does not meet the system requirements to run the game, you can request a refund if you make this request during the refund policy window. See more on the refund policy for Minecraft editions.
Didn't find what you were looking for, return to Minecraft Troubleshooting.