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Having Trouble Accessing Your Minecraft Account?

This article covers the most common reasons for not being able to access your account on Windows, MacOS, or Linux, regardless of account type. 

In This Article:

I’m getting an error that says "Login failed: Invalid username or password

Visit our Unable to Log In help article.

I can only play the demo

We explain why in our article, Can Only Play Minecraft Demo (Java Edition). 

I’m not sure how to log into my account

Go to our help article that addresses the difference between Mojang and Minecraft accounts. 

I’m having trouble with my password 

Check out our article, Change or Forgot Password. 

I’m having trouble with my security questions 

Learn how to reset your security questions. 

I need to change or recover my registered email address 

To change or recover your email address, visit one of the following sites, depending on your account type: 

If you're not sure which account type you have, visit the Minecraft: Java Edition Account Types page. 

I’m not receiving emails from Mojang Studios 

Visit our list of reasons why you Cannot Get Mojang System Emails. 

I’m having trouble migrating my account 

Go to our Account Migration Section. 

If your issue is not addressed here, please take a look at our technical support resources. 

Last Updated - 2022-12-09 20:13:02 UTC

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