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Minecraft Dungeons FAQ

In this article 

     General Information 

     Game Play 

     Technical Information 


General Information 

What is Minecraft Dungeons? 

Developed by a dedicated, passionate team at Mojang Studios, Minecraft Dungeons is an action-adventure title set in the Minecraft universe and inspired by classic dungeon crawlers. Battle new-and-nasty mobs across action-packed levels in either single player or up to four-person co-op multiplayer in this epic quest to defeat the evil Arch-Illager. 

Does the game have online and local multiplayer functionality? 

Minecraft Dungeons features online and local play for up to four players cooperatively. The difficulty, enemy count, and loot adapts based on the number of players in each session to consistently provide a fun, rewarding experience. 

Local cooperative play and online multiplayer cannot be played simultaneously. 

Does Minecraft Dungeons support cross-platform saves and multiplayer? 

Team up with friends across consoles and Windows PCs. Create a multiplatform alliance and battle together with the cross-platform play-free update to Minecraft Dungeons. See our article on cross-platform multiplayer for more. 

Cloud Saves are also available, so you can upload Heroes to the cloud and use them across all Minecraft Dungeons supported devices. See Cloud Saves and Backing Up Heroes for the full details on how to use this feature. 


How can I get Minecraft Dungeons? 

Minecraft Dungeons is available on PlayStation® 4, Nintendo Switch, Xbox One, Xbox Series X|S, and Xbox Game Pass, and Windows 


Minecraft Dungeons – Standard Edition is available for $19.99 USD. 


Minecraft Dungeons – Ultimate Edition is available for $39.99 USD. This includes a Hero Cape, two player skins, and a chicken pet usable only within Minecraft Dungeons. It also includes the six DLC packs: Jungle Awakens, Creeping Winter, Howling Peaks, Flames of the Nether, Hidden Depths, and Echoing Void. More details can be found in the Ultimate Edition FAQ. 


Players who purchased Standard Edition and want to upgrade to the benefits of the Ultimate Edition can purchase the Ultimate DLC Bundle for $19.99 USD. 


In addition, the Standard Edition of Minecraft Dungeons is available on Xbox Game Pass for PC and Xbox.  

Shop for Minecraft Dungeons editions and upgrades. 

Don’t forget to stay in touch, we have many free updates planned! 

Is a physical release of Minecraft Dungeons available? 

Minecraft Dungeons Hero Edition can be purchased at various “brick and mortar” retailers for Nintendo Switch, PlayStation® 4, and Xbox One. See the Retail Release FAQ for more information. 

What is the difference between the “Win7 and up” version and the “Windows 10” version of Minecraft Dungeons? 

Gameplay is not different between the two versions, only the method of accessing, downloading, and updating the game are different. 


IMPORTANT Purchasing the game from one digital store does not grant access to the game from another store (i.e., Purchasing on minecraftdungeons.net does not mean that you own the game on Windows 10 Store, and vice versa). 

The “Win7 and up” version of Minecraft Dungeons is downloaded through a launcher application that is compatible on those operating systems.  

The “Windows 10” version of the game is delivered directly through the Microsoft Store application and does not include a launcher.  

Is Minecraft Dungeons included in Xbox Game Pass? 

The Standard Edition of Minecraft Dungeons is included in Xbox Game Pass membership, with Xbox Game Pass Ultimate members having access on both console and Windows PC.  

Is the game enhanced for Xbox One X or PlayStation® 4 Pro? 

Minecraft Dungeons has improved performance and 4K resolution on PlayStation® 4 Pro and Xbox One X consoles. 

I want to be a part of the Minecraft Dungeons community, where can I find that? 

You can be a part of the Minecraft Dungeons community by finding us on the official Minecraft Dungeons social channels and following us on Twitter @dungeonsgame. 



What are daily trials? 

Daily Trials are new challenges introduced every day that make wild changes to the game mechanics which provide difficult, experimental, or fun challenges for you to overcome and earn powerful rewards! See the article on Daily Trials for more. 

How does combat work? 

Combat in Minecraft Dungeons takes place in real-time and places an emphasis on weapons, gear, and enchantments. We were very careful in tuning items in the game to accommodate unique fighting styles, with this flexibility being especially rewarding in co-op multiplayer. A wide variety of weapons can be customized with unique enchantments that are an asset in battle. 

Can characters be customized? 

There are no character classes in Minecraft Dungeons, your power and abilities are based entirely on what you have equipped at any given moment. Players can also select their appearance from a diverse range of skins.  

Note: Character Creator skins and skins purchased from the Minecraft Marketplace cannot be used in Minecraft Dungeons. 

Do missions change from one game to the next? 

Yes! Each mission in Minecraft Dungeons is a mix of procedural content and carefully crafted elements that tie into the mission's objectives and narrative. In other words, while parts of the mission stay the same, the paths, mobs, and treasures you find will be different every time you play it. 

Are there any accessibility options in the game? 

Mojang Studios is working hard to add features that make our games more accessible to all players. Minecraft Dungeons includes options for text-to-speech, subtitles, and adjusting enemy outline colors. A full, detailed list of accessibility features can be found at minecraft.net/accessibility. 

Are there achievements in Minecraft Dungeons? 

Xbox One and Windows 10 players will be able to unlock achievements. Trophies can be unlocked while playing on PlayStation™ 4. 

Is there mod support? 

There are currently no plans for mod support. 

Is there online matchmaking? 

No. Minecraft Dungeons is designed to be played together with your friends, either on a comfy couch or in a comfy online session. 


Technical Information 

How do I backup my save files? 

There are several different ways of handling saved data for characters in Minecraft Dungeons, including Cloud Saves. See our article on Cloud Saves and Backing Up Heroes for the full details on how to use this feature. 

Why is the launcher showing “Buy Now” when I have already purchased Minecraft Dungeons? 

If you have purchased Minecraft Dungeons through the Microsoft Store, you can play the game through the Microsoft Store but not in the launcher. If you have purchased the version called ”Win7 and up” it will work in the launcher for Windows versions 7, 8, and/10 but not in the Microsoft Store. 

How can I fix the error for “Game ownership not established?” 

Family sharing and other forms of game sharing are not supported by Minecraft Dungeons on Windows 10 at this time. Attempting to play on another account may result in an error "Game ownership not established". Be sure that you are logging in to Minecraft Dungeons with the same Microsoft account that is signed into the Microsoft Store app and was used to purchase the game. 

How can I play with my friends? 

Before playing with your friends, make sure you’re logged in to your Microsoft account and that you know your friend’s Gamertag. Gamertags can be found at the top right of the Xbox account page next to the profile icon.  

To log in to, or create an Xbox account, visit account.xbox.com. Once you’ve logged in, you can add your friend’s Gamertag for play through the website.  

Note: Players need to add each other to play together. 

What can I do when I see the message “Online play is restricted”? 

Manage your Microsoft Account Xbox Live safety and privacy settings at account.xbox.com/settings. The “Join multiplayer games” setting is required to play online multiplayer. Additional information on online safety for parents and kids can be found at Manage Xbox online safety and privacy settings. 

Why did my game crash? 

Crashes can occur on your device for many reasons. Some common issues that appear on Windows may cause these two errors: 

  • "Unreal Engine is exiting due to D3D device being lost" 
  • "GameThread timed out waiting for RenderThread" 

These crashes may occur when using an integrated graphics chipset or not meeting the minimum requirements needed to run Minecraft Dungeons. Try the following to help reduce crashes: 

When the game crashes, a prompt appears with crash reporting information that can be sent to the team if you want to submit it. This information helps us fix crash issues in future updates. 

Minecraft Dungeons won’t start on my PC, what should I do? 

Do I need to pay a subscription fee, like Xbox Live Gold, to play online? 

Online subscription fees are determined by the platform you play on. In order to play online multiplayer, you will need a Nintendo Switch Online subscription for Nintendo Switch, a PlayStation®Plus subscription on PlayStation® 4, or an active Xbox Live Gold or Xbox Game Pass Ultimate subscription for Xbox One, There are no subscription fees for playing on Windows. 

Can I use Minecoins or Rubies to purchase DLC for Minecraft Dungeons? 

Minecoins and Rubies do not carry over into Minecraft Dungeons. Downloadable content must be purchased using currency that your platform accepts. 

Where can I report bugs and post feedback? 

Any bugs encountered in Minecraft Dungeons can be reported at aka.ms/DungeonsBugs and all feedback/suggestions can be posted to aka.ms/DungeonsFeedback.   

Where can I get more help? 

For issues related to Minecraft Dungeons, visit help.minecraft.net. Any inquiries related to Microsoft accounts and the Xbox Live service can be directed to support.xbox.com. 

Last Updated - 2021-08-03 20:56:24 UTC

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