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Minecraft Dungeons FAQ

RELEASEINFO

HOW CAN I GET MINECRAFT DUNGEONS?

Minecraft Dungeons is now available on Windows, Xbox One, Nintendo Switch, PlayStation™ 4, and Xbox Game Pass.

Minecraft Dungeons – Standard Edition is available for $19.99 USD.

Minecraft Dungeons – Hero Edition is also available for $29.99 USD. This includes a Hero Cape, two player skins, and a chicken pet usable only within Minecraft Dungeons. It also includes the first two DLC packs, Jungle Awakens and Creeping Winter.

Players who purchased Standard Edition and want to upgrade to the benefits of Hero Edition can purchase the Hero Pass for $9.99 USD.

In addition, Minecraft Dungeons is available on Xbox Game Pass for PC and Xbox One. After launch, there are many free updates planned for the game.

WHAT IS INCLUDED IN THE UPCOMING MINECRAFT DUNGEONS SEASON PASS?

The Season Pass is a new offering that will include four exciting new DLC packs for Minecraft Dungeons as they become available, starting with Howling Peaks in December 2020.

The Season Pass does not include content from the Hero Pass, which is sold separately.

IS A PHYSICAL RELEASE OF MINECRAFT DUNGEONS AVAILABLE?

As of September 8, 2020, Minecraft Dungeons – Hero Edition can be purchased at various retailers for Xbox One, Nintendo Switch, and PlayStation™ 4. See the Retail Release FAQ for more information.

WHAT IS THE DIFFERENCE BETWEEN THE ‘WINDOWS 7 AND ABOVE’ VERSION AND ‘WINDOWS 10’ VERSION OF THE GAME?

IMPORTANT: Purchasing the game on one digital store does not grant access to the game on the other store (i.e. Purchasing on minecraftdungeons.net does not make you own the game on Windows 10 Store, and vice versa).

The ‘Windows 7 and Above’ version of Minecraft Dungeons is downloaded through a launcher program that is compatible on those operating systems. 

The ‘Windows 10’ version of the game is delivered directly through the Microsoft Store application and does not include a launcher. 

Gameplay is not different between the two versions, only the method of accessing, downloading, and updating the game.

IS MINECRAFT DUNGEONS INCLUDED IN XBOX GAME PASS? 

The Standard Edition of Minecraft Dungeons is included in your Xbox Game Pass membership, with Xbox Game Pass Ultimate members having access on both console and Windows PC. Xbox Game Pass members can also save up to 10% on related Minecraft Dungeons DLC!

GENERALINFO 

WHAT IS MINECRAFT DUNGEONS? 

Developed by a dedicated, passionate team at Mojang, Minecraft Dungeons is a brand-new action-adventure title set in the Minecraft universe inspired by classic dungeon crawlers. Battle new-and-nasty mobs across action packed levels in either single player or up to four-person co-op multiplayer in this epic quest to defeat the evil Arch-Illager.

Development is also conducted with our partners at Double Eleven, who are heavily focused on console development.

WHAT PLATFORMS IS MINECRAFT DUNGEONS AVAILABLE ON? 

Minecraft Dungeons released simultaneously on Windows, Xbox One, Nintendo Switch, and PlayStation™ 4. The game is also available on Xbox Game Pass for PC and Xbox One.

DOES THE GAME HAVE ONLINE AND LOCAL MULTIPLAYER? 

Minecraft Dungeons features online and local play for up to four players co-operatively. The difficulty, enemy count, and the loot will adapt based on the number of players in each session to consistently provide a fun, rewarding experience.

At launch, local co-op and online multiplayer cannot be played simultaneously.

DOES MINECRAFT DUNGEONS SUPPORT CROSS-PLATFORM SAVES AND MULTIPLAYER? 

At launch you´ll be able to play online multiplayer with players on the same platform. Our goal is to let everyone play together regardless of platform, and we’re looking forward to enabling cross-platform play in a future free game update. Save files and game progress do not transfer across platforms.

IS THE GAME ENHANCED FOR XBOX ONE X OR PLAYSTATION™ 4 PRO? 

Minecraft Dungeons is capable of running with improved performance and 4K resolution on Xbox One X and PlayStation™ 4 Pro consoles.

I WANT TO BE A PART OF THE MINECRAFT DUNGEONS COMMUNITY, WHERE CAN I FIND YOU AT? 

You can be a part of the Minecraft Dungeons community by finding us on the official Minecraft Dungeons Discord at discord.gg/MinecraftDungeons and following us on Twitter @dungeonsgame.

GAMEPLAY INFO 

WHAT ARE DAILY TRIALS?

Daily Trials are new challenges introduced every day that make wild changes to the game mechanics which provide difficult, experimental, or fun challenges for you to overcome and earn powerful rewards! View the full article on Daily Trials for more details.

HOW DOES COMBAT WORK? 

Combat in Minecraft Dungeons takes place in real-time and places an emphasis on weapons, gear, and enchantments. We were very careful in tuning items in the game to accommodate unique fighting styles, with this flexibility being especially rewarding in co-op multiplayer. A wide variety of weapons can be customized with unique enchantments that are an asset in battle. 

CAN CHARACTERS BE CUSTOMIZED? 

There are no character classes in Minecraft Dungeons – your power and abilities are based entirely on what you have equipped at any given moment. Players are also able to select their appearance from a diverse range of skins. 

Character Creator skins and skins purchased from the Minecraft Marketplace cannot be used in Minecraft Dungeons.

DO MISSIONS CHANGE FROM ONE GAME TO THE NEXT? 

Yes! Each mission in Minecraft Dungeons is a mix of procedural content and carefully crafted elements that tie into the mission's objectives and narrative. In other words, while parts of the mission stay the same, the paths, mobs and treasure you find will be different every time you play it.

IS THERE ANYTHING TO DO AFTER BEATING THE GAME? 

With its randomly generated levels and a plethora of items to equip, we’ve strived to create an experience that players will continue to come back to time and time again. Players can team up and return to levels at higher difficulties to uncover new items and rewards, with more surprises coming post-launch. 

ARE THERE ANY ACCESSIBILITY OPTIONS IN THE GAME? 

Mojang Studios is working hard to add features that make our games more accessible to ALL players. Minecraft Dungeons includes options for text-to-speech, subtitles, and adjusting enemy outline colors. A full, detailed list of accessibility features can be found at minecraft.net/accessibility.

ARE THERE ACHIEVEMENTS IN MINECRAFT DUNGEONS? 

Xbox One and Windows 10 players will be able to unlock achievements. Trophies can be unlocked while playing on PlayStation™ 4.

IS THERE MOD SUPPORT? 

There are currently no plans for mod support.

IS THERE ONLINE MATCHMAKING? 

No. Minecraft Dungeons is designed to be played together with your friends – either on a comfy couch or in a comfy online session.

TECHNICAL INFO 

HOW DO I BACKUP MY SAVE FILES?

Each platform has a different way of handling saved data for characters in Minecraft Dungeons. Please refer to the article on backing up save files for full steps on backing up your data on your platform.

WHY IS THE LAUNCHER SHOWING "BUY NOW" WHEN I HAVE ALREADY PURCHASED MINECRAFT DUNGEONS?

If you have purchased Minecraft Dungeons via the Microsoft Store, you can play the game via the Microsoft Store but not in the launcher. If you have purchased the version called 'Windows 7 and Above' it will work in the launcher for Windows 7/8/10 but not in the Microsoft Store.

I'M RECEIVING AN ERROR FOR "GAME OWNERSHIP NOT ESTABLISHED". HOW CAN I FIX THIS?

Family sharing, and other forms of game sharing, are not supported by Minecraft Dungeons on Windows 10 at this time. Attempting to play on another account may result in an error "Game ownership not established". Be sure that you are logging into Minecraft Dungeons with the same Microsoft Account that is signed in to the Microsoft Store app and was used to purchase the game.

HOW DO I PLAY WITH MY FRIENDS? 

Before playing with your friends, make sure you’re logged into your Microsoft account and that you know your friend’s gamertag. Gamertags can be found at the top right of the Xbox account page next to the profile icon. 

To log in to, or create an Xbox account, please visit account.xbox.com. Once you’ve logged in, you can add your friend’s gamertag to play with through the website. Both players need to add each other in order to play together.

I RECEIVE AN "ONLINE PLAY IS RESTRICTED" MESSAGE - WHAT CAN I DO?

Manage your Microsoft Account Xbox Live safety and privacy settings at https://account.xbox.com/settings. The “Join multiplayer games” setting is required to play online multiplayer. Additional information on online safety for parents and kids can be found here.

WHY DID MY GAME CRASH?

Crashes can occur on your device for many reasons. Some particular issues that appear in Windows show the error "Unreal Engine is exiting due to D3D device being lost" or "GameThread timed out waiting for RenderThread". These crashes could occur when using an integrated graphics chipset or not meeting the minimum requirements needed to run Minecraft Dungeons. Following these steps may help reduce crashes:

When the game crashes, a prompt appears with crash reporting information that can optionally be sent to the team. This information helps us fix crash issues in future updates.

THE GAME DOESN’T START ON PC - WHAT CAN I DO? 

DO I NEED TO PAY A SUBSCRIPTION FEE (LIKE XBOX LIVE GOLD) TO PLAY ONLINE? 

Online subscription fees are determined by the platform you play on. In order to play online multiplayer you will need an active Xbox Live Gold or Xbox Game Pass Ultimate subscription for Xbox One, a Nintendo Switch Online subscription for Nintendo Switch, or a PlayStation®Plus subscription on PlayStation™ 4. There are no subscription fees for playing on Windows.

CAN I USE MINECOINS OR RUBIES TO PURCHASE DLC FOR MINECRAFT DUNGEONS? 

Minecoins and Rubies do not carry over into Minecraft Dungeons. Downloadable content must be purchased using currency that your platform accepts.

WHY DOES MINECRAFT DUNGEONS HAVE ITS OWN LAUNCHER? 

Unfortunately, you can't start Minecraft Dungeons directly from the Minecraft Launcher because Minecraft: Java Edition and Minecraft Dungeons use different account systems. 

Minecraft Dungeons is using Microsoft Accounts and Minecraft Java Edition is using Mojang accounts. We have twisted and turned many options to give our players the right experience and decided that a good temporary option is to have one dedicated launcher per game. Therefore, you need the Minecraft Dungeons Launcher to be able to play the game. 

WHERE CAN I REPORT BUGS AND POST FEEDBACK? 

Any bugs encountered in Minecraft Dungeons can be reported at aka.ms/DungeonsBugs and all feedback/suggestions can be posted to aka.ms/DungeonsFeedback

WHERE CAN I GET HELP? 

For issues related to Minecraft Dungeons, please visit help.minecraft.net. Any inquiries related to Microsoft accounts and the Xbox Live service can be directed to support.xbox.com.

Last Updated - 2020-10-24 16:51:32 UTC

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