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I'm Getting an Error When Trying to Play Multiplayer with a Child Account

For Bedrock and Dungeons 

Your friends at Minecraft Support have been seeing questions from players who are receiving COPPA or GDPR messaging when trying to access Realms. You might also see a vague message about privacy (we're working on this, we swear!). 

Before you can give kids online and multiplayer access, you need to take a few steps. The account will need to have Xbox Clubs, multiplayer, and online communication turned on in order to play AND an online multiplayer subscription to play online (if your platform requires a subscription). You should also make sure your account payment method is current. 

If you haven’t already done so, read about setting up your Xbox Live or Microsoft Account. 

 

How to enable Realms 

  1. Log in to Xbox settings with the parent Microsoft account. 
  2. Select the child account's profile. 
  3. Select Xbox One/Windows 10 Online and choose Allow for Join multiplayer games AND You can create and join clubs (first picture below). 
  4. To enable chat for people not on the person's friends list, they will need to go to their privacy settings and enable Others can communicate (second picture below). 

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If you still need help, please reach out to Xbox support. 

 

For Java Edition 

When you create an account for a child using Minecraft: Java Edition, you need to follow a few necessary steps. The minimum age for a standard account is thirteen. Children under that age need parental consent to access specific features, as required by law. To give parental consent to access these features, including Realms, you must enter payment information, which must be validated with a 10-cent charge. Currently, this is the only method to limit permissions for a child’s account on Minecraft Java. 

 

Features of Minecraft that are restricted without parental verification/consent 

  • Minecraft Realms 
  • Chatting scrolls 
  • Making purchases 
  • Changing settings on the Minecraft/Mojang account site 

Playing online with a child account 

A child account cannot access Realms unless the account has been given parental consent. These accounts can still join other private worlds and can play locally. 

 

More Help 

If you still need assistance or are unable to pay the parental consent fee, please contact our support team. 

For more information on child accounts, visit Mojang Accounts for Users Under 13 (used for Minecraft: Java Edition). 

If the guidance on this page did not solve your issue, return to Minecraft Troubleshooting. 

Last Updated - 2021-09-19 17:24:42 UTC

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