If you purchased Hero Edition, Season Pass, or any DLC individually and cannot access the extra content in-game, there is a chance that Hero Pass is not installed. Follow the steps below to ensure DLC is properly installed on your device.
Open the Microsoft Store app from the Start Menu > select the … menu icon in the top right > select Downloads and updates > Navigate to Ready to install on the sidebar.
Hero Pass should be listed and be ready to install. After downloading and installing, you may need to restart your game for the change to take effect.
Upon purchasing content from minecraftdungeons.net, open the Minecraft Launcher. If there is an update to the game, press the Update button. There is no separate installation for DLC and the content will be enabled automatically.
Xbox One / Xbox Series X|S:
Press the Guide button and go to My games & apps > select See all > Locate Minecraft Dungeons > press the Menu button > select Manage game & add-ons > select Ready to install.
Your owned DLC should be listed and be ready to install. After downloading and installing, you may need to restart your game for the change to take effect.
Once you have purchased the content from the PlayStation Store, it should automatically start downloading.
If it does not automatically download, which, can sometimes occur if you do not have enough storage on your device, you can manually start the download by first navigating to the Minecraft Dungeons icon on your home page. Scroll down to PlayStation™Store, select the Add-Ons section, then Your Add-Ons. Choose Hero Pass or the DLC you want to install. The "Download" button will allow you to use your content in-game after it finishes downloading.
After purchasing the Hero Pass or other DLC, the content will immediately start downloading after exiting the Nintendo eShop. Once the download has finished you can play Minecraft Dungeons with the Hero Pass content by launching Minecraft Dungeons.
Content can be redownloaded at any time by accessing the Nintendo eShop, selecting your Account Information at the top of the page, selecting Redownload, and finding the content you want to redownload.
Hero Pass Cosmetics:
Contents of the Hero Pass such as the Hero Cape and Baby Chicken pet can be equipped via the in-game Cosmetics tab on the inventory screen.