If you are submitting an issue on a support form and you don’t remember the email account associated with your Minecraft account or that email account is no longer valid, fill out the form with as much information as you can.
Send us what you can
The Java Account Email box (highlighted in blue) is for the email currently on your Minecraft: Java Edition Account. Enter this information to the best of your knowledge.
You must include a Transaction ID or we may be unable to proceed. If you are unsure of what a Transaction ID looks like or have forgotten it, see What is a Transaction ID?
If you have lost access to the account email address, in the Your Email Address box (highlighted in red) include a new email so that we may respond back to you.
IMPORTANT Tell us in your email message that this is not the primary email associated with the account and that you need help locating it.
As always, we appreciate your continued support and enthusiasm for the games we create.