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Android Technical Support FAQ 

Recent Update on Android Devices 

The recent update launched on November 17, 2020, fixed many issues that had been reported by players. However, there are now a few issues on some Android devices that are related to performance, where the game may crash or run slowly. 

You can find a list of new features, updates, fixes, and more in the Patch Notes.  

Some Android devices may need adjustments to run more smoothly. If you are having performance issues, try some of these solutions:   

  • Upgrade to the most recent version of the Android operating system (OS).   
  • On the Settings menu:  
  • Reduce the Render Distance in the Video section from the default of 20 to 16. You can try going lower if necessary.   

Note: Older devices may be able to run the game, but they also may experience higher rates of crashing or other performance issues. This solution may help improve stability.  

  • Change the Graphics setting to Fast. This reduces graphic resolution quality but enables the device to render faster.   
  • Change the Clouds setting to Off.    
  • Change the Particles setting to Decreased or Minimal. This removes particle effects like smoke.   
  • If you have additional programs running in the background on the device, pause or exit those programs to free up more processing power for Minecraft.   
  • Note: Playing the game on an older version of the operating system may impact your game play experience with continued performance issues. It’s highly recommended that you upgrade to the latest version of the OS. 

I purchased Minecraft, but it is not appearing in my Google Play Family library 

In the Google Play Store app, navigate to My Apps & Games. Within the Minecraft details page, turn on Family Library. 

 

I cannot launch Minecraft even though it is listed in my Family Library 

Make sure that each family device is signed up to the Family Library under the same Family group. 

For any further steps, details, or questions regarding Google Play Family Library. 

See: the Google support page, Use Google Play Family Library. 

 

Last Updated - 2021-09-15 21:31:46 UTC

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