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Minecraft Dungeons FAQ

In this article 

     General Information 

     Game Play 

     Technical Information 

     Cloud Gaming and Xbox Game Pass

     Minecraft Dungeons Retail Release

 

General Information 

What is Minecraft Dungeons?  

Developed by a dedicated, passionate team at Mojang Studios, Minecraft Dungeons is an action-adventure title set in the Minecraft universe and inspired by classic dungeon crawlers. Battle new-and-nasty mobs across action packed levels in either single player or up to four-person co-op multiplayer in this epic quest to defeat the evil Arch-Illager. 
 

Does the game have online and local multiplayer functionality?  

Minecraft Dungeons features online and local play for up to four players cooperatively. The difficulty, enemy count, and the loot adapts based on the number of players in each session to consistently provide a fun, rewarding experience. 

Local cooperative play and online multiplayer cannot be played simultaneously. 
 

Does Minecraft Dungeons support cross-platform saves and multiplayer? 

Team up with friends across consoles and Windows PCs. Create a multiplatform alliance and battle together with the cross-platform play free update to Minecraft Dungeons. See our article on cross-platform multiplayer for more. 

Cloud Saves are also available, so you can upload Heroes to the cloud and use them across all Minecraft Dungeons supported devices. See Cloud Saves and Backing Up Heroes for the full details on how to use this feature. 

 

How can I get Minecraft Dungeons? 

Minecraft Dungeons is available on the following platforms:

  • Nintendo Switch,
  • PlayStation®4,
  • Windows10 and above
  • Xbox One, Xbox Series X|S, and Xbox Game Pass

 

Minecraft Dungeons – Standard Edition is available for $19.99 USD. 

In addition, the Standard Edition of Minecraft Dungeons is available on Xbox Game Pass for PC and Xbox.

 

Minecraft Dungeons – Ultimate Edition is also available for $29.99 USD.

This includes:

  • Minecraft Dungeons base game
  • Jungle Awakens DLC 
  • Creeping Winter DLC 
  • Howling Peaks DLC 
  • Flames of the Nether DLC 
  • Hidden Depths DLC 
  • Echoing Void DLC 
  • Hero Pass Skins, Cape, and Pet Chicken 

 

Players who purchased Standard Edition and want to upgrade to the benefits of Ultimate Edition can purchase the Ultimate DLC Bundle for $19.99 USD. 

More details can be found in the Ultimate Edition FAQ

Shop for Minecraft Dungeons editions and upgrades

Don’t forget to stay in touch, we have many free updates planned! 
 

What is included in the Minecraft Dungeons Ultimate DLC Bundle? 

The Ultimate DLC Bundle offers all 6 previously released DLC packs, and the Hero Pass cosmetics.
 

Is a physical release of Minecraft Dungeons available?

Minecraft Dungeons Hero Edition can be purchased at various “brick and mortar” retailers for Nintendo Switch, PlayStation® 4, and Xbox One. See the Retail Release FAQ for more information. 
  

What is the difference between the “Win7 and up” version and the “Windows 10 (and above)” version of Minecraft Dungeons? 

Gameplay is not different between the two versions, only the method of accessing, downloading, and updating the game are different. 

IMPORTANT:  Purchasing the game from one digital store does not grant access to the game from another store (i.e., Purchasing on minecraftdungeons.net does not mean that you own the game on Windows Store, and vice versa). 

The “Win7 and up” version of Minecraft Dungeons is downloaded through a launcher application that is compatible on those operating systems.  

The “Windows 10 and above” version of the game is delivered directly through the Microsoft Store application and does not include a launcher.  

 

Is Minecraft Dungeons included in Xbox Game Pass? 

The Standard Edition of Minecraft Dungeons is included in Xbox Game Pass membership, with Xbox Game Pass Ultimate members having access on both console and Windows PC.  
 

Is the game enhanced for Xbox One X or PlayStation® 4 Pro? 

Minecraft Dungeons has improved performance and 4K resolution on PlayStation® 4 Pro and Xbox One X consoles. 
 

I want to be a part of the Minecraft Dungeons community, where can I find that? 

You can be a part of the Minecraft Dungeons community by finding us on the official Minecraft Dungeons social channels and following us on Twitter @dungeonsgame.  

 

Gameplay  

What are daily trials? 

Daily Trials are new challenges introduced every day that make wild changes to the game mechanics which provide difficult, experimental, or fun challenges for you to overcome and earn powerful rewards! See the article on Daily Trials for more. 
  

How does combat work? 

Combat in Minecraft Dungeons takes place in real-time and places an emphasis on weapons, gear, and enchantments. We were very careful in tuning items in the game to accommodate unique fighting styles, with this flexibility being especially rewarding in co-op multiplayer. A wide variety of weapons can be customized with unique enchantments that are an asset in battle. 
 

Can characters be customized?  

There are no character classes in Minecraft Dungeons, your power and abilities are based entirely on what you have equipped at any given moment. Players can also select their appearance from a diverse range of skins.  

Note: Character Creator skins and skins purchased from the Minecraft Marketplace cannot be used in Minecraft Dungeons. 
 

Do missions change from one game to the next? 

Yes! Each mission in Minecraft Dungeons is a mix of procedural content and carefully crafted elements that tie into the mission's objectives and narrative. In other words, while parts of the mission stay the same, the paths, mobs, and treasure you find will be different every time you play it. 
 

Are there any accessibility options in the game? 

Mojang Studios is working hard to add features that make our games more accessible to all players. Minecraft Dungeons includes options for text-to-speech, subtitles, and adjusting enemy outline colors. A full, detailed list of accessibility features can be found at minecraft.net/accessibility
 

Are there achievements in Minecraft Dungeons? 

Xbox One and Windows 10 and above players will be able to unlock achievements. Trophies can be unlocked while playing on PlayStation™ 4. 
 

Is there mod support?  

There are currently no plans for mod support. 
 

Is there online matchmaking?  

No. Minecraft Dungeons is designed to be played together with your friends, either on a comfy couch or in a comfy online session. 


 

Technical Information  

How do I backup my save files? 

There are several different ways of handling saved data for characters in Minecraft Dungeons, including Cloud Saves. See our article on Cloud Saves and Backing Up Heroes for the full details on how to use this feature. 
 

Why is the launcher showing “Buy Now” when I have already purchased Minecraft Dungeons? 

If you have purchased Minecraft Dungeons through the Microsoft Store, you can play the game through the Microsoft Store but not in the launcher. If you have purchased the version called” Win7 and up” it will work in the launcher for Windows versions 7, 8,10 and above but not in the Microsoft Store. 
 

How can I fix the error for “Game ownership not established?” 

Family sharing and other forms of game sharing are not supported by Minecraft Dungeons on Windows 10 and above at this time. Attempting to play on another account may result in an error "Game ownership not established". Be sure that you are logging in to Minecraft Dungeons with the same Microsoft account that is signed into the Microsoft Store app and was used to purchase the game. 
 

How can I play with my friends? 

Before playing with your friends, make sure you’re logged in to your Microsoft account and that you know your friend’s gamertag. Gamertags can be found at the top right of the Xbox account page next to the profile icon.  

To log in to, or create an Xbox account, visit account.xbox.com. Once you’ve logged in, you can add your friend’s gamertag for play through the website.  

Note: Players need to add each other in to play together. 
 

What can I do when I see the message “Online play is restricted”? 

Manage your Microsoft Account Xbox Live safety and privacy settings at account.xbox.com/settings. The “Join multiplayer games” setting is required to play online multiplayer. Additional information on online safety for parents and kids can be found at Manage Xbox online safety and privacy settings
 

Why did my game crash? 

Crashes can occur on your device for many reasons. Some common issues that appear on Windows may cause these two errors: 

  • "Unreal Engine is exiting due to D3D device being lost"
  • "GameThread timed out waiting for RenderThread"

These crashes may occur when using an integrated graphics chipset or not meeting the minimum requirements needed to run Minecraft Dungeons. Try the following to help reduce crashes: 

When the game crashes, a prompt appears with crash reporting information that can be sent to the team if you want to submit it. This information helps us fix crash issues in future updates. 
 

Minecraft Dungeons won’t start on my PC, what should I do? 

Do I need to pay a subscription fee, like Xbox Live Gold, to play online? 

Online subscription fees are determined by the platform you play on. In order to play online multiplayer, you will need a Nintendo Switch Online subscription for Nintendo Switch, a PlayStation®Plus subscription on PlayStation® 4, or an active Xbox Live Gold or Xbox Game Pass Ultimate subscription for Xbox One, There are no subscription fees for playing on Windows. 
      

Can I use Minecoins or Rubies to purchase DLC for Minecraft Dungeons? 

Minecoins and Rubies do not carry over into Minecraft Dungeons. Downloadable content must be purchased using currency that your platform accepts. 
 

Where can I report bugs and post feedback? 

Any bugs encountered in Minecraft Dungeons can be reported at aka.ms/DungeonsBugs and all feedback/suggestions can be posted to aka.ms/DungeonsFeedback.  

And thanks! 
 

Where can I get more help? 

For issues related to Minecraft Dungeons, visit help.minecraft.net. Any inquiries related to Microsoft accounts and the Xbox Live service can be directed to support.xbox.com

 

Minecraft Dungeons on Cloud Gaming and Xbox Game Pass Ultimate 

How do I play Minecraft Dungeons through cloud gaming (beta)? 

As of September 15, 2020, you can play Minecraft Dungeons on Android mobile devices via the Xbox Game Pass app, available on the Google Play Store and the Samsung Galaxy Store (Samsung devices only). A Game Pass Ultimate subscription is also required to play games from the cloud through the Xbox Game Pass app. 

Please see How to Use Cloud Gaming on the Xbox support site for an in-depth guide to using cloud gaming. 

 

What input methods can I use to play? 

Minecraft Dungeons is fully optimized with native touch controls and has a redesigned interface to make it easy to navigate the inventory and in-game menu on a smaller screen. We’ve also created new overlays and custom layouts to optimize the game for touch. 

You can also use standard controllers, such as the Xbox wireless controller, to play Minecraft Dungeons on cloud gaming.

 

Accepted Controllers for Minecraft Dungeons 

You can play Minecraft Dungeons with any of the following controllers, depending on your device. 

 

PC (Windows 7/8/8.1/10 and above) 

  • Mouse and keyboard
  • Xbox One Controller (for local multiplayer, all players must use a controller)
  • Most USB Controllers

Xbox One 

  • Xbox One Controller
  • Xbox Elite Controller
  • Xbox Adaptive Controller
  • PowerA Enhanced Wired Controller
  • PowerA Fusion Pro Controller
  • Razer Wolverine Controller
  • Razer Turret for Xbox One
  • PDP Wired Controller
  • Hyperkin DUKE Controller
  • SCUF Infinity1 Controller

PlayStation™ 4 

  • DualShock 4 Controller
  • C40 TR Controller
  • Hori Mini Wired Gamepad
  • Razer Raiju Pro Controller
  • Nacon Revolution Pro Controller

 

Nintendo Switch 

  • JoyCon Controller (one JoyCon can be used per player)
  • Pro Controller (any combinations of JoyCon and Pro Controller can be used)

For instructions on how to connect your controller to your device, refer to your device's instruction manual or contact your device's support team. 

Check the Xbox Support site for a list of supported/tested controllers and how to connect them to your mobile device. 

 

How does multiplayer work with cloud gaming? 

You can jump on your mobile device and play online co-op mode with your friends playing on Xbox One. In November 2020, when Minecraft Dungeons enabled cross-platform play, mobile players were able to join forces with friends on Windows PCs and other consoles. 

 

How do save files work with cloud gaming? 

Character save data in Minecraft Dungeons on cloud gaming is the same as those used with Xbox One cloud game saves. Be sure to see the Xbox Cloud Game Saves FAQ for more details. 

 

Does my existing downloadable content (DLC) carry over to cloud gaming? 

Any DLC or add-ons you previously purchased for Minecraft Dungeons, specifically on Xbox One, are also available on cloud gaming. If you can’t use game content while cloud gaming that you normally use on your Xbox console, check to make sure you purchased the content through the same account you use to sign into the Game Pass app. 

 

Minecraft Dungeons Retail Release 

The physical retail version of Minecraft Dungeons Hero Edition was released on September 8, 2020 on Xbox One, Nintendo Switch, and PlayStation® 4. 

 

What is included in the physical version of Minecraft Dungeons Hero Edition? 

The physical version includes everything that is included in the digital version of Minecraft Dungeons Hero Edition: 

  • Base game
  • Jungle Awakens DLC
  • Creeping Winter DLC
  • Hero Cape
  • Two player skins
  • Chicken pet

Are Jungle Awakens and Creeping Winter included in the physical retail version of Minecraft Dungeons? 

Yes, the physical retail version of Minecraft Dungeons Hero Edition includes both Jungle Awakens and Creeping Winter. Please see the Jungle Awakens and Creeping Winter FAQ for more information on what’s included in these DLC packs. 

 

Do I need an internet connection to update my game and access extra content? 

Yes, you need to download an online update to access Hero Pass content, Jungle Awakens, and Creeping Winter, as well as the latest features and bug fixes. Please see How to Update Minecraft Dungeons for details on how to update the game for your platform. 

 

Is the standard edition of Minecraft Dungeons available as a physical version? 

The standard edition of Minecraft Dungeons is available only via digital distribution. Only Minecraft Dungeons Hero Edition is available as a physical version. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last Updated - 2021-09-19 14:18:18 UTC

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