Sometimes when playing Minecraft, you may experience a low FPS (frames per second) or frame rate. This may be caused due to some background running applications or simply not having a strong enough computer ...

If Minecraft is not available to launch through your virtual reality headset’s storefront/library and you own a copy (or just want to play the demo in VR) you can launch the game through your computer by cli...

With the release of Minecraft Version 1.16.200 we have seen some issues with crashing on the loading screen when using Windows 10 N 32-bit. For anyone using that version of Windows and is also experiencing c...

To play the newest content in Minecraft, your game needs to be updated to the most recent version. This should happen automatically while your device is in standby mode or in use while connected to an active...

This article applies to the PlayStation™ 4 and Nintendo Switch versions of Minecraft.   If you are experiencing any issues with lagging, crashing, or hanging on the Switch and PS4 platforms, you may be able ...

This article applies to resource packs for Minecraft: Java Edition and Minecraft for Windows 10.    When textures from resource packs do not load properly, the game replaces them with pink and black checkere...

This article applies only to Minecraft: Java Edition.   If you have problems resetting your password, check the following to help troubleshoot a solution.   Confirm that the email you are using is the same ...

If you receive an error report that you are almost out of storage space, you will have to go into the saved game data in game settings to delete files manually.   Sign into your account  Choose the world or...

Minecraft is not currently compatible with Chromebooks. If you bought Minecraft and want a refund due to this incompatibility, you may request a refund so long as you are within the refund window for whichev...

This article is specifically for recovering missing worlds on Minecraft on iOS/ PE (Pocket Edition)    This article documents the steps for searching and recovering a missing world in Minecraft on iOS device...

In Minecraft, achievements serve as an incentive to complete goals and milestones. These do not impact the gaming experience in any way. However, they are coveted by some players because of the progress they...

This article is specifically for players using Minecraft: Java Edition or Minecraft on Xbox One console.  When you are trying to boot up the game, occasionally you may encounter the error that Minecraft has...

If resource packs or mods fail to load or cause your game to crash, you will need to uninstall and reinstall them one at a time to find which one is the cause. If you know the order in which you installed th...

This article is intended to help troubleshoot issues with the launcher for Minecraft: Java Edition.  There are many issues that can lead to the Minecraft Java Launcher becoming unresponsive or inoperable. Pl...

Customers who have purchased Minecraft for Xbox One sometimes experience the error code 0x82d40003. Error 0x82d40003 occurs when there is an issue validating ownership of the game. Occasionally the related e...

Minecraft is playable on multiple platforms, each with their own version and device requirements. This article explains the different versions, the devices that they can be played on, and any restrictions fo...

This article applies to Minecraft for Windows 10, Xbox, and other devices. For help signing in to Minecraft: Java Edition, see I Can’t Log In to My Minecraft: Java Edition account.  If you cannot sign in, tr...

This article applies to Minecraft: Java Edition. For help with logging in to Minecraft for Windows 10 and all other versions, see I Can’t Sign In.    Make sure you are logging in with your correct username a...

This guide is for Minecraft for mobile devices, Windows 10, Switch, VR, and Xbox consoles.   To be able to communicate with players other than your friends, you must change the privacy settings on your accou...

If your Realm is mistakenly set to Creative mode, achievements will be disabled for your world. Unfortunately, re-activating achievements for that world is not possible. If you have a backup from before chea...

Note: Always make backups anytime you are modifying any game files!    On occasion, Minecraft can encounter an issue that will corrupt the save data of a World save. When this happens, the chunks in game can...

This article is for Bedrock Editions of Minecraft for mobile, Xbox One, Windows 10, VR and Nintendo Switch. If you're experiencing connection issues in Minecraft: Java Edition, go here.     Going on adventur...

Upon opening the Minecraft: Java Edition launcher, there is a chance you may run into this error.           “Couldn’t load launcher core from C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll: Load...

I purchased Minecraft, but it is not appearing in my Google Play Family Library. In the Google Play Store app, navigate to ‘My apps & Games’. Within the Minecraft details page turn on ‘Family Library’.     I...

We often receive emails from people who believe that after changing computers, they have lost their Minecraft username or game. However, you can access your Minecraft account from anywhere that you have a co...

We strongly recommend that you don't enter your account credentials into any third-party websites. This is because we have no control over how third-party services handle and store your sensitive account inf...

To find technical support resources for your game, please select below: Minecraft for Xbox One, mobile devices, VR, Windows 10 and Nintendo Switch (Bedrock)Minecraft: Java EditionMinecraft: Xbox 360 EditionM...

If you are having issues connecting to one of our services relating to Minecraft Java Edition, first check the Mojang Status twitter here. Mojang servers automatically notify our web developers whenever ther...

If you're looking for how to transfer your Minecraft worlds between devices, please go here.We're often asked if players can download Minecraft for mobile for free after purchasing it on a device using a dif...

This help article refers to Minecraft for Xbox One, mobile, VR, and Windows 10. If you need help with Minecraft Java Edition please click here.If you haven't found the answer to a technical issue on our site...