Why have I been banned from Minecraft?
We want players to be able to have fun and be safe when playing Minecraft online with others, and as such, we have started to implement moderation features such as permanent bans for the most egregious viol...
Minecraft Accounts
iOS 14 Sign-in Issue
With the update of iOS 14, Apple has introduced many new privacy features. With this update, players will be prompted with a notification upon opening Minecraft for the first time. “Minecraft” would like to...
Understanding Minecraft Social Features for Child Safety Online
It is helpful to know how to monitor your child’s behavior while playing Minecraft. It is also important to know which Minecraft edition you child is playing on, either Minecraft (Bedrock) or Minecraft: Java...
How to Change Your Gamertag
Minecraft for Windows 10, Consoles, Mobile Devices and Java Edition accounts (specifically Java accounts purchased after Dec 1st 2020) require that you create an Xbox/ Microsoft account to login. This create...
Why can't I sign into my Microsoft Account on my child's Amazon device?
Some players are having difficulty signing in to their Microsoft account on Amazon devices when using Amazon Kids (formerly Freetime). The following may help you resolve the issue: Go to Settings from the...
I Bought the Wrong Version of Minecraft
There are two versions of Minecraft for PC, the Java and Windows 10 Editions. Both editions can be downloaded from the Official Minecraft website. When you click on ‘get game’ the next page will ask you what...
Can I buy or sell Minecraft Accounts?
To summarize, the only legitimate Minecraft: Java Edition accounts available for purchase are directly from minecraft.net. Purchases from a reseller or 3rd party sites are not allowed or recognized and you w...
Where Can I Buy Minecraft: Java Edition?
Minecraft for PC/Mac/Linux You can buy Minecraft Java Edition from Minecraft.net for $26.95 USD or local currency equivalent. You can learn more about pricing here. This is a one time purchase. You can buy a...
My account was stolen
In many cases where people believe that their accounts have been stolen or compromised, the issue is instead caused by a simple login issue. First, try to change your password. Log out of anything that you'...
Changing Your Email Address (Legacy Minecraft Accounts)
This article only applies to older Minecraft accounts. For Minecraft on a Mojang account (you log in with your email), please visit this article. Do it yourself You can change your email address by migrati...
Minecraft Usernames
This article covers Minecraft usernames for Minecraft: Java Edition. Minecraft on other platforms do not require usernames, but if you play multiplayer on these platforms you will use a Xbox Gamertag. Are th...
Change or Forgot Password
To reset the password for a Mojang account (you log in with your email address) visit https://www.minecraft.net/password/forgotTo reset the password for an older Minecraft account (you log in with your usern...
Minecraft Skins
Note: You will only be able to change your skin if you have migrated your premium account already. So to change your skin, you will first need to migrate your account to Mojang. Uploading a player skin (M...
Minecraft Log In
Do I log in with my email address or my username?There are two account types - Minecraft accounts and Mojang accounts.Any Minecraft account created after Fall 2012, or one that has been migrated from th...