Current Topics

Minecraft Download Size on iOS

On certain older iOS versions, you may encounter issues downloading Minecraft using cellular data. You may need to connect to wi-fi to download the game depending on which version of iOS you are using.   Min...

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How to Redeem your Caves & Cliffs Code

Japanese version here: 日本語はこちら This article will focus on how to redeem Mattel Action Figure codes for Bedrock versions of Minecraft. Please note, these codes are not redeemable for Minecraft: Java Edition o...

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Minecraft: Caves & Cliffs Update FAQ

Earlier this spring we announced that the much-anticipated Minecraft Caves & Cliffs Update will now release in two parts instead of a singular update.  You can view the full announcement video below. The fir...

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Minecraft: Java Edition - Player Safety Features

We want Minecraft to be a safe place for everyone, that’s why we’ve added several player safety features to the game and will continue to add more in the future.  IMPORTANT It’s highly recommended that you u...

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Minecraft Dungeons Ultimate Edition FAQ

Minecraft Dungeons Ultimate Edition is here and contains all the previously released DLC content in one package! This means you will receive all six previously released DLC packs, plus the Hero Pass Cosmetic...

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Caves & Cliffs (洞窟と崖) のコードの引き換え方法について

この記事では Bedrock 版の Minecraft で利用できるコード番号を引き換える方法について説明します。これらのコード番号は、Minecraft: Java Edition や Bedrock 版ではない Minecraft では利用できませんので、ご注意ください。 コード番号はどうすれば手に入りますか?該当商品のパッケージ内にコード番号が入っている他、各種プロモーションに参加することなどで手に入れる...

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Minecraft: Caves & Cliffs (洞窟と崖) アップデート FAQ

Q: どういったアナウンスをしたのですか?  A: Minecraft Caves & Cliffs (洞窟と崖) アップデートを、一つのアップデートではなく、2 つのアップデートに分けてリリースすることをアナウンスしました。最初のアップデートは今夏を予定していて、2 つ目のアップデートはホリデーシーズン (年末) を予定しています。   Q: なぜ、洞窟と崖 アップデートは 2 つに分けてリリースされるのです...

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PlayStation 4® 版 Minecraft よくある質問

アカウント情報 Microsoft アカウントとは何ですか? なぜ PS4™ でのプレイに必要なのですか?  Minecraft アカウントへの加入は任意であり、PS4™ での Minecraft のプレイに必須ではありません。このアカウントは無料で、デバイスでのサインインに使用できます。PS4™ で Minecraft をプレイする際、このアカウントを使用することで、iOS、Android、Xbox One、...

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Recent Update on Android Devices

The recent update launched on November 17, 2020, fixed many issues that had been reported by players. However, there are now a few issues on some Android devices that are related to performance, where the ga...

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Featured Servers FAQ

What are featured servers and what are the featured server partners?  Servers are independently crafted, multiplayer experiences hosted by trusted partners in the Minecraft community. Each server includes it...

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Minecraft: Java Edition - アカウントの移行に関するよくある質問

重要: アカウントの移行はまだ開始されていません。アカウントの移行の準備が整いましたらランチャーにてお知らせします。 自分のアカウント情報は絶対に他のウェブサイトなどに入力しないようにしてください。   なぜアカウントを Microsoft アカウントへと移行する必要があるのですか? 私たちはアカウントのセキュリティーを改善し、新たな安全機能を Minecraft に追加することで、常にプレイヤーの方々の安全を...

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How to get your Minecraft Target Skin Pack FAQs

HOW DO I GET THAT SPECIAL MINECRAFT SKIN PACK I SAW IN THE TARGET HOLIDAY KIDS CATALOG? If you are currently on your Windows or mobile device and have Minecraft installed on that device, click here and follo...

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Minecraft on PlayStation®VR FAQ

How do I get Minecraft for PlayStation VR?  Anyone that owns Minecraft for PlayStation® 4 and a PlayStation® VR kit can play Minecraft in VR at no additional cost.   Everyone who has Minecraft on PlayStation...

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Jurassic World on iOS

The Jurassic World pack was released on the Minecraft Marketplace on August 18, 2020. This release is jam-packed with complex mob behaviors, animations, audio, and blocks.     Because of this release's memor...

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How to Redeem Your Kellogg's® Code

  How do I get a code?You can find the code inside the front panel of Kellogg's® Minecraft Creeper Crunch cereal box. Location varies depending on the size of the box.   How does the code work?Each code wil...

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Lego Redeem FAQ

How can I get the LEGO® Minecraft Dragon Slayer character skin?  If you want to do battle with the ender dragon and need that awesome Dragon Slayer character skin, then you’ll need the unique code that comes...

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I'm Getting an Error When Trying to Play Multiplayer with a Child Account

For Bedrock and Dungeons  Your friends at Minecraft Support have been seeing questions from players who are receiving COPPA or GDPR messaging when trying to access Realms. You might also see a vague message ...

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Do I Need to Buy Minecraft Again?

If you haven’t played for a while or you’ve switched devices, you do not have to buy Minecraft again.  If you need to download the game again, visit our Download page and follow the instructions for the vers...

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Using Minecraft: Education Edition for Remote Learning

COVID-19 concerns prompted school closures around the world and many parents turned to remote learning to keep students engaged.  Features like classroom multiplayer allow students to collaborate on projec...

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How Do I Join (and Leave) the Minecraft Beta?

Essential Information Before Participating in a Minecraft Beta  You will not have access to Realms and will not be able to join non-beta players while you're previewing the beta.  Beta builds will likely be...

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Minecraft Earth Boosts and Mini-Figures!

  General Info – Minecraft Earth Boosts and Minecraft Earth Boost Minis  Mattel and Minecraft Earth have partnered to create an all new line of mini-figures called Minecraft Earth Boost Minis that you can s...

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Want to Report a Bad Guy?

We get lots of questions every day about how to report someone who is re-selling stolen accounts or trying to steal accounts (or bragging about it on Social Media). We hate that as much as you do.  If you se...

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How to Avoid Scam and Phishing Emails

If you get an email that appears to be from Mojang Support, make sure to check it for validity before sending any personal info. Legitimate support emails from us will come from the email addresses noreply@m...

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Forgot Password and Don’t Have Access to Your Original Account Email?

The Minecraft team can help! We will need an alternate form of verification to make sure that you own the account. The most helpful is the transaction ID you received when you purchased the game.  Please kee...

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Minecraft for PlayStation® 4 FAQ

In this article       Accounts and Connecting       Minecraft and PlayStation™ Versions       Gameplay       Downloadable Content (DLC), Minecraft Store, & More      Accounts and Connecting  What’s a Microso...

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Marketplace FAQs

What is Minecraft Marketplace?  You can discover and purchase new avatar skins, textures, and worlds made by creators in the Minecraft community directly in-game. With Minecraft Marketplace, we've made it sa...

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Minecraft Marketplace Issues

This article covers devices using the Bedrock versions of Minecraft, such as Minecraft for Windows 10, mobile, Nintendo Switch, PlayStation 4 and 5, and Xbox One and Series X|S consoles.  Minecraft Marketpla...

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Different Minecraft Editions

Most articles and support on this website cover Minecraft: Java Edition, or Minecraft for mobile devices, Windows 10, and Xbox. However, different versions of the game are available on many platforms.    ...

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Servers that Violate Commercial Use Guidelines

How do I know if a server violates the commercial use guidelines? Please familiarize yourself with our commercial use guidelines. These guidelines explain how we allow commercial use of the Minecraft name, b...

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Minecraft for Windows 10 FAQ

Minecraft for Windows 10 is an edition of Minecraft designed for Windows 10, featuring cross-play with players on "Bedrock devices" such as Xbox One, iOS and Android phones, Nintendo Switch, and PlayStation®...

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