Mojang Accounts

Encountering an Error While Creating Your Account

This article specifically refers to Minecraft: Java Edition usernames  When signing up for an account and creating a username you may see this error:  IllegalArgumentException: Registration Failed   This er...

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Minecraft: Java Edition – Missing Email for Support

If you are submitting an issue on a support form and you don’t remember the email account associated with your Minecraft account or that email account is no longer valid, fill out the form with as much infor...

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Minecraft: Java Edition Reporting Compromised Accounts

This article only applies to Minecraft: Java Edition. If you suspect that only your personal account has become compromised, see My Account Was Stolen.  Minecraft accounts are sometimes compromised by phishi...

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Saved Payment Information

This article applies only to Minecraft: Java Edition  When purchasing certain Mojang Studios games, you have the option to save payment details to your account for future use. When you make a purchase, it is...

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Deleting an account

Note: Mojang accounts are only for Minecraft: Java Edition. If you have registered a Mojang account and would like to deactivate your account, please visit your account settings page. If you wish to deactiva...

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Prepaid Card and Gift Code Redemption Issues

Minecraft prepaid gift cards are now available through select physical retailers. For more information about purchasing a prepaid card, please go here. Gift codes were purchasable from our site previously, h...

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Unable to login

If you're logging into the Minecraft game client and you see the error message "Login failed. Invalid username or password." there are some options to try.    If you see a technical error message when you tr...

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Mojang Accounts for Users Under 13 FAQ

We manage data for children under 13 years of age as required by U.S. law. It's a bit more lawyer-y than we would usually post, but it's very clear about everything, so please bear with us as you read it. If...

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Reset Your Security Questions

You can reset your security questions from your Mojang account settings. Then follow the instructions sent to the email registered to your Mojang account.  If you do not receive the email to reset your secur...

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Changing Your Email Address (Mojang Accounts)

This article only applies to Mojang accounts. For older Minecraft accounts that have not been migrated (in which you log in with your username), see this article for legacy Minecraft accounts.   To change th...

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Account Security Questions

Mojang accounts use security questions to further protect your account from unauthorized use. When you create a Mojang account, you will be asked to set answers to three questions. Please put in correct answ...

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Minecraft: Java Edition Account Types

There are a few different account types associated with Minecraft: Java Edition; Minecraft accounts, Mojang accounts and Microsoft accounts. Minecraft accounts were the first way to log into Minecraft on a c...

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Not Receiving Mojang Studios System Emails

There are a few reasons that you may not receive a system email after attempting a password reset, account migration, or another system operation:  You have not verified your email address  How to verify you...

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Migrating from Minecraft to a Mojang Account

If you log in with your email address, you already have a Mojang account and do not need to migrate a legacy account.  Mojang accounts are the next step in Minecraft accounts and are your single sign-in reso...

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Account Migration Issues

Mojang has changed to a single sign-in system for the games we develop and publish (Minecraft: Java Edition, Scrolls and Cobalt). It is important to note that after you migrate a Minecraft account to a Mojan...

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