Minecraft Dungeons

Minecraft Dungeons FAQ

RELEASE INFO  WHY IS THE LAUNCHER SHOWING "BUY NOW" WHEN I HAVE ALREADY PURCHASED MINECRAFT DUNGEONS? If you have purchased Minecraft Dungeons via the Microsoft Store, you can play the game via the Microsoft...

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Backing Up Save Files

Uninstalling the game on Windows 7/8/10 will also remove your characters and save files from your computer. If you would like to backup your characters and save data, follow the steps below: Open the start ...

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How to Install Hero Pass Content

If you purchased Hero Edition but do not have access to the extra content, there is a chance that Hero Pass is not installed. Follow the steps below to ensure Hero Pass is installed on your device.   Xbox On...

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Multiplayer FAQ

Minecraft Dungeons can be played offline, online, Solo, and Co-op. However not all functions are available offline as they are in online play. Below will list the methods of how players can enjoy Minecraft D...

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Minecraft Dungeons Known Issues - May 26, 2020

The following issues are active as of May 26, 2020 in version 1.1.1.0 (Build 4142545). Please report other issues to bugs.mojang.com. Windows players are unable to join multiplayer sessions via Game Bar  A ...

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Accepted Controllers for Minecraft Dungeons

Need to know what devices you can use to use to control your characters and access menus in Minecraft Dungeons? Look no further. See below to see what works with the device you want to play Minecraft Dungeon...

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Minecraft Dungeons and Xbox Game Pass

Accessing Minecraft Dungeons with Xbox Game Pass  Players with an active subscription to Xbox Game Pass or Xbox Game Pass Ultimate will have access to Minecraft Dungeons Standard Edition on Xbox One or PC, d...

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I Purchased Minecraft Dungeons on the Wrong Account. Can I Transfer the Purchase to the Correct One?

Purchasing the game on the wrong account can cause a few issues when trying to play. Unfortunately, there is not a way to transfer the game license from one account to another. If you have purchased the game...

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Can I Stream/Record/Upload Dungeons Content?

Players are allowed to create videos of Minecraft Dungeons, upload them or stream them on YouTube, Mixer, or any other video sites. We love seeing what our players create online! However, we do have some rul...

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I Purchased the Standard Edition of Dungeons but now I Want to Upgrade to the Hero Edition

If you bought the Standard Edition and later changed your mind and wanted to upgrade to the Hero Edition for the extra content, we have the solution for you. After all, who wouldn’t want a pet chicken to com...

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If I Purchased Minecraft Dungeons on Xbox, Can I Play on PC or Switch with the Same License Without Re-Purchasing the Game?

A common question we are asked is if players can purchase and download Dungeons for one platform and then download it on another platform without re-purchasing it. We understand that purchasing the same game...

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Dungeons Account Modification and Login Issues

Modifying Your Minecraft Dungeons Account Data  If you have forgotten your Minecraft Dungeons username, email, or just want to change your in-game name. You will need to reach out to the appropriate support ...

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Creating Your Minecraft Dungeons Account

Accessing Your Minecraft Dungeons Account  In order to play online multiplayer in Minecraft Dungeons you may need to make a Microsoft account, if your platform requires it. Here is a list of requirements to ...

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Billing Information FAQ

Where Is My Minecraft Dungeons Purchase History Located?  To find your purchase history for Minecraft Dungeons, you will need to go to the platform that your game license was purchased and login to your acco...

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Signing into a Microsoft Account for Online Multiplayer on Nintendo Switch

In order to play online multiplayer in Minecraft Dungeons on Nintendo Switch, you will need to login to the game using a Microsoft Account. This article explains how to successfully login and begin adding fr...

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Dungeons Minimum Specifications for Gameplay

Windows PC Requirements: OS: Windows 10 (November 2019 Update or higher), 8 or 7 (64-bit with the latest updates; some functionality not supported on Windows 7 and 8) Processor: Core i5 2.8GHz or equivalent ...

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Minecraft Dungeons on Windows doesn't start due to missing files

There have been reports that players on Windows have received errors when attempting to play Minecraft Dungeons because of missing files. If an error prompt shows that the game is missing files and cannot la...

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Minecraft Dungeons についてのよくある質問

リリース 情報 Minecraft Dungeons の発売日はいつですか? Minecraft Dungeons は現在発売中で、Windows、Xbox One、Nintendo Switch、PlayStation™ 4 および Xbox Game Pass でデジタル版が購入可能です。   Minecraft Dungeons の価格はいくらですか? Minecraft Dungeons スタンダード ...

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Microsoft アカウントにサインインして Nintendo Switch でのオンラインマルチプレイに参加する

Microsoft アカウントにサインインして Nintendo Switch でのオンラインマルチプレイに参加する Nintendo Switch で Minecraft Dungeons のオンライン マルチ プレイに参加するには、Microsoft アカウントでサインインする必要があります。この記事ではサインインの方法およびフレンドを登録して一緒にオンラインでプレイする方法について説明します。   Mic...

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