Minecraft Technical

Minecraft no longer available for non-Amazon devices in the Amazon store

Effective immediately, the Minecraft app in the Amazon store will no longer be available for non-Amazon devices.   If you own an Amazon device such as a phone or tablet, you can still download the Minecraft ...

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Username History API Removal FAQ 

As of September 13th, we have removed public access to Minecraft’s Username History API endpoint to improve the player experience. Please read through this FAQ for more details on what this means for your Mi...

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Xbox Minecraft Performance Update Details

As of October 5th, players on the Xbox versions of Minecraft will begin receiving an update that improves game performance, alongside a few other changes. This update is rolling out in phases, and some users...

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Uninstalling the Old Minecraft Unified Launcher

This only applies to players using Windows 10 or newer. Older versions of Windows are not able to use the new Minecraft Launcher for Windows.  With the addition of a new launcher, you can uninstall the old l...

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Minecraft Launcher for Windows

A new launcher has arrived! We’ve taken all your favorite Minecraft games and made them easy to access from a single location.    We know you may have questions about this new launcher, and we have prepared ...

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Minecraft Worlds Lost When Using External Storage on Android Devices

Starting with the Caves and Cliffs Part 2 update, Minecraft will make required Android storage updates that may make player worlds disappear. The worlds are still on the device, but they must be moved manual...

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How to Play Minecraft Multiplayer

This article applies to Bedrock versions of Minecraft Multiplayer options only. For information on multiplayer options for Minecraft: Java Edition, see: How to Play Minecraft: Java Edition Multiplayer. In Th...

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Optimizing Performance in Minecraft

This article addresses changes in performance settings for Minecraft for Windows, consoles such as PlayStation®, Nintendo Switch, Xbox, and mobile devices. In This Article: General Guidance for Optimizing P...

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Minecraft Multiplayer Connectivity Issues

This article is for Bedrock Editions of Minecraft for mobile, Nintendo Switch, PlayStation, Windows and Xbox One. If you're experiencing connection issues in Minecraft: Java Edition, see Minecraft: Java Edit...

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Minecraft Achievements FAQ

This article applies to Minecraft achievements only.  For information on Minecraft: Java Edition achievements, see: Minecraft: Java Edition Achievements FAQ. This article details Minecraft Achievements and e...

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Minecraft Bedrock Installation Issues FAQ

This article addresses installation and update issues for Bedrock versions of Minecraft. If you need assistance with Minecraft: Java Edition installation issues, See the Java Installation Issues FAQ.  In Thi...

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Managing Data and Game Storage in Minecraft

This article applies to Minecraft Bedrock versions only. Click here for Minecraft: Java Edition. This article goes over managing your data and game storage in Minecraft Bedrock edition. Examples of this incl...

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Minecraft Game Crashes and Performance Issues FAQ 

This article addresses Bedrock versions of Minecraft technical issues only (Console, Mobile, PC). See Java Edition technical issues articles for help with Minecraft: Java Edition.  If you're on Windows or X...

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PlayStation® Technical Support FAQ

This article details PlayStation technical support and information that can help you with any PlayStation technical issues. In This Article: Minecraft and PlayStation Versions Account Information Login and ...

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Android Technical Support FAQ 

This article provides Android technical support processes for you to follow as well as general knowledge about Minecraft on Android devices. Update on Android Devices 7/13/2022 Greater than 1 GB of RAM is Re...

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iOS Technical Support Issues

This article details iOS technical support issues and how to address them. In This Article: iOS 10 or Above Required for Minecraft   Jurassic World on iOS   How to Recover Missing Worlds (iOS Only)   Recove...

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Nintendo Switch Technical Support FAQ

Note: As of June 21, 2018, Minecraft: Nintendo Switch Edition (2017) is no longer available for purchase from the Nintendo eShop. Existing owners can continue to play. Existing owners will be able to downloa...

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Minecraft for Windows FAQ

This article details general information about Minecraft for Windows. In This Article: What is Minecraft for Windows? Where can I buy Minecraft for Windows?  What platforms and devices is Minecraft for Wi...

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Minecraft Dedicated and Featured Servers FAQ 

This help article refers to Minecraft for Xbox One, mobile, Windows, and Nintendo Switch. For help with setting up a Minecraft: Java Edition server, please go to Download the Minecraft: Java Edition Server. ...

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Xbox Technical Support Issues and Solutions

If you have questions about Minecraft's October 5th Xbox update, please refer to this article. If you're on Windows or Xbox and are experiencing an error code, try checking the Xbox Support list of codes in ...

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Minecraft with Ray Tracing and Advanced Graphics FAQ

This article details information about Minecraft with ray tracing as well as some advanced information about Minecraft's graphics settings. In This Article: What's new?   Enter the Render Dragon?   What is ...

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Error Code Troubleshooting

This article will focus on troubleshooting steps that you can take when encountering various error codes while playing the Bedrock versions of Minecraft. Common Error Codes Bat: An account provider could not...

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Minecraft Download Size on iOS

On certain older iOS versions, you may encounter issues downloading Minecraft using cellular data. You may need to connect to wi-fi to download the game depending on which version of iOS you are using. Minec...

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Minecraft is not Available to Launch Through my VR Headset’s Library

If Minecraft is not available to launch through your virtual reality headset’s storefront/library and you own a copy (or just want to play the demo in VR) you can launch the game through your computer by cli...

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Minecraft in Virtual Reality

We want you to be as comfortable as possible while playing Minecraft, so we’ve made loads of clever tweaks to bring the game to VR! Launching Minecraft in VR If you are unable to launch Minecraft from your V...

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Additional Parental Controls for Minecraft Bedrock Edition

This article covers instructions for configuring parental controls for Minecraft for mobile devices, Nintendo Switch, PlayStation, Windows and Xbox consoles.  Allowing Your Child to Play with People on Gamin...

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Minecraft Support Resources

This help article refers to Minecraft for Xbox One, mobile, VR, and Windows 10 and above. If you need help with Minecraft Java Edition, see Java Edition Support Resources. If you're on Windows or Xbox and a...

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Minecraft のレイ トレーシングに関する FAQ

物理ベースレンダリング (PBR) や Windows 10 版 Minecraft のレイ トレーシングを体験するための最低要件は何ですか? OS (オペレーティング システム): Windows 10 64-bit GPU: DirectX ハードウェア レイ トレーシング対応の GPU (NVIDIA GeForce RTX GPU 等) ハードウェア: PC (バーチャルリアリティヘッドセットと Mi...

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How Do I Join (and Leave) Minecraft Preview?

Note: If you're interested in testing new Minecraft features ahead of time, check out this article to learn more. Essential Information Before Participating in Minecraft Preview Bedrock Editions of the game...

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Minecraft for PlayStation® FAQ

In this article: Accounts and Connecting  Minecraft and PlayStation™ Versions  Gameplay  Downloadable Content (DLC), Minecraft Store, & More  Accounts and Connecting  What’s a Microsoft account and why do ...

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